Solid Ground's Housing Counseling services include:
1) Information and assistance on rights and responsibilities under local and State eviction and foreclosure statutes.
2) Assistance negotiating with landlords and lenders for households experiencing a housing crisis.
3) Reverse equity mortgage counseling for senior homeowners.
Mortgage Services: Solid Ground's Mortgage Counselors work with homeowners to avoid foreclosure in King, Pierce, Snohomish, Skagit, Island and Whatcom Counties. Counselors offer information on the foreclosure process, and can provide one-to-one assistance to secure community resources, develop a household budget, and negotiate with lenders for repayment strategies. Anyone in Washington State can call for information and referrals related to mortgages by calling the Mortgage Services hotline (see below).
Mortgage Counseling Client Hotline: 206.694.6766 or toll-free at 1.866.297.4300. Hotline hours are Mondays and Wednesdays from 7am to 4pm. Please leave us a message, and a Mortgage Counselor will return your call as soon as possible.
Tenant Services: Solid Ground's Tenant Counseling services operates a statewide hotline for tenants seeking information on the Residential Landlord/Tenant Act, and we provide resources on renters' rights for repairs, deposits and evictions. Tenant Counselors can help with housing search resources and what to do in case of discrimination or harassment, and we provide information on issues such as proper notices for rent increases, rule changes, termination of tenancy and landlord entry. Legal referrals and other community resources are coupled with action plans appropriate to each tenant's needs. Anyone in Washington State can call for information and referrals related to tenancy by calling the Tenant Services hotline (see below) to speak to a tenant counselor.
Tenant Services Hotline: 206.694.6767. Counselors are available at this number every Monday, Wednesday and Thursday from 10:30am - 4:30pm.
Free Legal Advice/Services
Information on Buying a Home
- We partner with local agencies that help low- and moderate-income households achieve their dream of homeownership, and some of these partners can provide substantial down payment assistance. Our counselors can provide a quick screening for appropriate programs, and refer callers to the right agency for their needs, but you may also call the Washington Home Ownership Center at 206.587.5641.
Free Checking Accounts
- Bank on Seattle/King County: Today, everybody can get a checking account and stop paying fees to cash checks. Even if you've had problems with an account in the past, have never had an account before, or don't have a Social Security number, you can open a bank or credit union account in Seattle and King County. Deposit your money for free and pay bills at no additional cost.
Phones: Mortgage Counseling Client Hotline: 206.694.6766
Tenant Services Hotline: 206.694.6767
Predatory Lending Client Hotline: 206.694.6864
TTY: 7.1.1
Email: housingcounseling@solid-ground.org
FAX: 206.694.6795
Address: Housing Counseling
Solid Ground
1501 North 45th Street
Seattle, WA 98103-6708