About SHIBA
Solid Ground’s Statewide Health Insurance Benefits Advisors (SHIBA) volunteers can help you understand your Medicare rights and options, including Medicare, Medigap, and Medicare Advantage plans.
Our well-trained SHIBA volunteers counsel people of all ages about their Medicare choices and options – including people under age 65 living with disabilities, people getting ready to turn 65, and those already enrolled. We answer your Medicare questions, make referrals, and help evaluate and compare health insurance policies so you can make an informed decision to find the best possible coverage that fits within your budget and meets your needs.
We can also help screen to see if you qualify for low-income programs that can save you money on Medicare coverage. Volunteers assist people through one-on-one consultations by phone or in-person appointments. (Note that in-person appointments are limited. See In-Person & Phone SHIBA Counseling below for locations and contact information.)
SHIBA volunteers can…
- Help you enroll in Medicare.
- Assess your Medicare health care coverage needs.
- Determine if you qualify for low-income programs to help pay for Medicare.
- Compare different Medicare plan coverage and prices.
- Refer you to other agencies and programs.
- Collect and report possible Medicare fraud complaints.
SHIBA is…
- Completely FREE and confidential: We keep your personal information safe.
- Accessible: Our volunteers use an interpretation service that’s available in languages other than English.
- Objective and unbiased: We don’t sell or endorse anything.
GET HELP/MORE INFO: Contact Solid Ground’s SHIBA intake line: 206.753.4806 or shiba@solid-ground.org to get connected with a SHIBA volunteer!
SHIBA is offered in partnership with the Washington state Office of the Insurance Commissioner. Solid Ground is your local SHIBA sponsor in King County.
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In-Person & Phone SHIBA Counseling (by appointment only)
EAST
Mini City Hall
Crossroads Shopping Center, #E1
15600 NE 8th St, Bellevue, WA 98008
1st and 2nd Tuesdays, 1-5pm
3rd Tuesdays, 12-4pm
4th Mondays, 12-4pm
Call 425.452.2800
NORTH/NORTHEAST
Evergreen Hospital
12040 NE 128th St, Kirkland, WA 98034
4th Fridays, 9am-12pm
Call 425.899.3200 (then press 2, then 1)
Kenmore Senior Center
6910 NE 170th St, Kenmore, WA 98028
3rd Tuesdays, 9am-12pm
Call 425.489.0707
Northshore Senior Center
10201 E Riverside Dr, Bothell, WA 98011
2nd Fridays, 9am-1pm
Call 425.286.1043
Peter Kirk Community Center
352 Kirkland Ave, Kirkland WA 98033
4th Fridays, 9am-12pm
Call 425.587.3360
SEATTLE
Greenwood Senior Center
525 N 85th St, Seattle, WA 98103
3rd Tuesdays, 10am-3pm
4th Thursdays, 12:30-3:45pm
Call 206.297.0875
Wallingford Community Senior Center
4649 Sunnyside Ave N Ste 140, Seattle, WA 98103
1st & 3rd Thursdays, 9:30am-1pm
Call 206.461.7825
SOUTH
Auburn Senior Activity Center
808 9th St SE, Auburn, WA 98002
3rd Wednesdays, 9am-3pm
Call 253.931.3016
Burien Community Center
14700 6th Ave SW, Burien, WA 98166
4th Wednesdays, 12-4pm
Call 206.988.3700
Des Moines Activity Center
2045 S 216th St, Des Moines, WA 98198
3rd Mondays, 10am-12pm
Call 206.878.1642
Federal Way Community Center
876 S 333rd St, Federal Way, WA 98003
2nd Thursdays, 9am-3pm
Call 253.835.6925
Kent Senior Activity Center
600 E Smith St, Kent, WA 98030
2nd Mondays, 12pm-4pm
Call 253.856.5150
SeaTac Community Center
13735 24th Ave S, SeaTac, WA 98168
3rd Thursdays, 11:30am-3:30pm
Call 206.973.4690
Medicare Plan Info, Comparison Charts & Resources
Booklets, Brochures & Flyers:
- BROCHURE: Get help paying for Medicare – See if you qualify for a Medicare savings program and/or extra help
- BOOKLET: Paying for prescription drugs
- BOOKLET: What you need to know about Medigap (Medicare Supplement) plans
- BROCHURE: About Statewide Health Insurance Benefits Advisors (SHIBA)
- CHECKLIST: Your SHIBA Medicare action plan
- FLYER: Get help paying for Medicare – Information for American Indians and Alaskan Natives
- FLYER: Medicare and COVID-19 vaccine scams
- FLYER: Stop Medicare Fraud
- FLYER: Watch out for scam calls
Comparison Charts:
- Your Medicare coverage choices
- 2025 Medicare Advantage Plans (King County)
- 2024 Medicare hospital insurance covered services (Parts A & B)
- 2025 Medicare Part D stand-alone prescription drug plans
- Approved Medicare Supplement (Medigap) plans (updates quarterly)
- Comparing Medicare supplement (Medigap) and Medicare Advantage plans
- 10 Standardized Medicare Supplement (Medigap) plans
Request a Medicare Workshop
Want to host a King County SHIBA Medicare presentation for your group or organization? Fill out this Medicare Presentation Request Form to get started. Please note that volunteer presenters are limited, but we’ll do our best to accommodate your request!
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More WA State Affordable Health Insurance Options
The Washington Healthplanfinder website can help you find the right health plan for you and your family.
- Free or low-cost Washington Apple Health is available year-round.
- You may qualify for a special enrollment if you are uninsured or have certain life changes.
- Browse current health plans, including Cascade Care plans.
- Navigators are located across Washington state and are available at no cost to help customers sign up for coverage through Washington Healthplanfinder. Navigators can help customers through the application and enrollment process from start to finish.